Shipping policy

Shipping Policy

Last updated: 02:10:26

Microtech Online Store delivers orders to the locations shown at checkout. This policy explains how we process and deliver orders.

Order processing

Orders are usually processed within [1–3 business days] after payment is confirmed, excluding weekends and public holidays. During busy periods or promotions, processing may take longer. We’ll contact you if there is a significant delay.

Delivery areas and estimates

We currently deliver to South Africa.

Estimated delivery after dispatch:

Major cities and towns: 5-9 business days
Regional or outlying areas: 5-9 business days

These are estimates, not guaranteed delivery dates. Delays can occur due to courier capacity, weather, public holidays, incorrect address details, or other circumstances outside our reasonable control.

Shipping fees

Available delivery options and costs are displayed at checkout before you place your order. Any free-shipping offer will include its own eligibility conditions.

Tracking

When tracking is available, we’ll send the tracking details to the email address or phone number provided with your order. Please allow up to [24–48 hours] after dispatch for tracking information to update.

Delivery address and receiving your order

Please check that your delivery address and contact details are correct before completing checkout. If you need to change them, contact us as soon as possible at microtech365247@gmail.com We may be unable to change the details once the order has been dispatched.

Please ensure someone can receive the parcel. If delivery cannot be completed, the courier may contact you or attempt delivery again. Additional delivery fees may apply if a parcel must be sent again because the address supplied was incorrect or no one was available to receive it.

Missing, delayed, or damaged parcels

If your order appears delayed or tracking shows it was delivered but you haven’t received it, contact us at microtech365247@gmail.com with your order number.

Please contact us as soon as possible if your parcel arrives visibly damaged or an item is missing. Include your order number and photos of the parcel or damage, if available. We’ll investigate and work with the courier to resolve the issue.

International shipping

We [do not] currently ship outside South Africa. If international shipping is available, customs duties, import taxes, and other charges may apply and are the customer’s responsibility unless stated otherwise at checkout.